Tokuyama will comply with the Act on the Protection of Personal Information and other applicable laws and regulations concerning the protection of personal information and privacy protection and handles personal information in accordance with guidelines and the other regarding personal information protection set forth by the government.

We will make every effort to ensure that the management of personal information is thoroughly implemented by clarifying the rules and regulations concerning the handling of personal information, appointing the Personal Information Protection Supervisor from among our directors, and assigning persons responsible for operational management of personal information to each department. We will evaluate the operational status of our management system and improve the system as appropriate.

When we collect personal information, we will specify the purpose of use via methods such as the "Exhibit" In addition to the specification in writing or orally. However, if the purpose of use is apparent by the circumstances of the collection, we may omit such specification.
We will use the personal information within the scope of the purpose we specified when collecting it, and if the need arises to use the personal information beyond such scope, we will additionally ask for your consent.

We will share the following personal information of customers and business partners.

(1) Items of personal information to be shares
Contact information of customers and business partners

(2) Scope of shares
Our group companies* Please refer to this link

(3) Purpose of use by sharers
Personal information will be shared within the scope of the purposes of use in "Personal information related to customers" and "Personal information related to business partners" specified in the "Exhibit".

(4) Person responsible for the management of personal information
Representative of Tokuyama *Please refer to this link

We will take safety management measures necessary and adequate for the management of personal information such as preventing the leaking, loss, or damage of personal information and will exercise necessary and adequate supervision to our employees, etc. and contractors (including subcontractors, etc.) handling personal information.

If we receive a request from the data subject for disclosure, correction, suspension of use or deletion of personal information, as well as disclosure related to records of third-party provision of personal information, we will promptly respond to such a request after confirming the identity of the data subject. To make such a request, please contact the inquiry desk stated at the end of this policy.

We will not provide personal information to any third party, except in the following conditions:

- With the consent of the data subject;

- In accordance with laws and regulations;

- When it is necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the data subject;

- When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children and it is difficult to obtain the consent of the data subject;

- When cooperation is necessary for the government or local public entities, etc. in order to conduct public affairs and the consent of the data subject may hinder the execution of such affairs; or

- In cases set out in the "Exhibit".

We will handle the personal information collected from residents in the European Economic Area or the UK which is subject to the application of GDPR (EU General Data Protection Regulation) as follows. *Please refer to this link

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Date Updated: April 1, 2024